Frequently Asked Questions
ARE YOUR SINKS HAND-PAINTED?
WILL THE SINK I ORDER BE EXACTLY THE SAME AS THE PHOTO?
WHAT POP-UP PLUG SHOULD I PURCHASE?
HOW DO THE SINKS COME PACKAGED?
WILL I HAVE TO PAY FOR TAX OR CUSTOMS ON MY ORDER?
WHAT IS THE HANDLING TIME?
SHIPPING & DELIVERY INFORMATION ?
WILL THE PATTERN EVER FADE OR WEAR AWAY?
WHAT IS THE BEST WAY TO CLEAN A CERAMIC VESSEL BASIN?
WHAT IS THE BEST WAY TO CLEAN A HAND PAINTED SINK?
DO YOUR SINKS REQUIRE ANY SPECIAL CARE?
ARE THE SINKS STURDY AND ROBUST? IF I TAP MY RAZOR BLADE ON IT, WILL IT CHIP OR BREAK?
DO I HAVE GUARANTEE & RETURN RIGHTS?
WHAT HAPPENS IF MY ORDER IS INCOMPLETE, INCORRECT, OR DAMAGED?
WHO DO I CONTACT FOR RETURNS?
CAN THE DESIGN BE MODIFIED OR PUT ON A DIFFERENT KIND OF SINK?
WHAT IS THE ORIGIN OF THE PRODUCTS AND WHERE ARE THEY SHIPPED FROM?
WHOLESALE AVAILABILITY?